Frequently asked questions

Dalala can't hear me.

Allow microphone access in iOS Settings › Dalala › Microphone, then record again in a quiet place.

Are my recordings uploaded?

No. Original recordings stay on your iPhone. Only a demo you choose to turn into a cloud song is uploaded. See the Privacy Policy.

How do I restore my membership or credits?

Sign in with the same Apple ID, open Settings › Pro, and tap Restore Purchases.

How do I cancel my membership?

Open Settings › Pro › Manage Subscription, or your App Store account settings. Cancel at least 24 hours before the current period ends.

A cloud song failed. Did I lose credits?

No. Credits for a failed song are returned automatically.

How do I delete my account?

Settings › Account › Delete account. This removes your account, membership, credits and cloud songs. Ideas on your iPhone stay.

支持

常见问题

哒啦啦听不到我的声音。

在 iOS「设置 › 哒啦啦 › 麦克风」中允许访问，然后在安静处重新录制。

我的录音会上传吗？

不会。原始录音保存在你的 iPhone 上，只有你选择做成云端歌曲的小样才会上传。详见隐私政策。

如何恢复会员或积分？

用同一个 Apple ID 登录，打开「设置 › 会员」，点「恢复购买」。

如何取消会员？

打开「设置 › 会员 › 管理订阅」，或在 App Store 账户设置中取消。请在当前周期结束前至少 24 小时取消。

云端成曲失败，积分会丢吗？

不会。失败的成曲会自动退回积分。

如何删除账号？

「设置 › 账号 › 删除账号」。这会删除账号、会员、积分与云端歌曲，iPhone 上的灵感保留。